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I am using a Windows computer, we have tried multiple computers and USB cables. The two boards are running on previously-programmed sketches (they are two of the first that we purchased from Stroud). Lights come on the board as well as on the Sim Card piece. The switch is set to “USB/Lipo.”
I did forget that there should be a new port number to the logger, but, yes, it is not assigning a COM port number for two of our loggers. Is there any reason why some loggers would be able to be assigned a port while others would not?
Yes, the SIM cards are appearing as active on Hologram.
We had three staff try it separately, pulling the tokens and UUIDs each time from MMW so I’m assuming their correct. We could try another time to make sure.